Policies
Refund & Returns Policy
Simple, upfront terms on how purchases work at Hand Sewing Mastery.
Our Policy
Due to the nature of digital products, all sales are final. However, if you experience any issues with your purchase, please contact our support team, and we’ll be happy to assist.
What This Means for You
Here’s the policy broken down in plain terms.
All Sales Are Final
Because our guides are digital and delivered instantly, we’re not able to offer refunds or exchanges once a purchase is complete.
We're Still Here to Help
Run into a problem with a download, a file, or anything else about your order? Reach out to our support team and we’ll work with you to sort it out.
Have an Issue With Your Purchase?
Email our support team with your name, order number, and a quick description of the issue — we’ll get back to you as soon as we can.
Last updated: 2026 · Hand Sewing Mastery